Average Reviews:
(More customer reviews)I Ordered this product on Dec 10th from The Sports Nut as a christmas present for my brother in law. When the bag arrived on the 15th the plastic piece holding the shoulder strap on the bag was shattered to pieces. I called the sports nut and explained the problem. He told me they were out of stock, but as soon as they received a new shipment they would send me a replacement.
Four days later I called them back, inquiring about a new shipment as Christmas day was quickly approaching, When i didn't get an answer, I left numerous messages, none of which resulted in a return phone call. When I finally reached a person and asked about the new shipment she said it hadn't come in yet. When I asked if she could call me when it came in she laughed and said she was too busy and I would have to call back myself.
Finally three days before christmas, fed up with the customer disservice, I called the sports nut to ask how I could return the product. They said I couldn't and they told me that it wasn't their fault that the product was borken and I would have to take the issue up with the shipping company.
I usually never write reviews of the products I buy, no matter how poor, but this was the worst customer service experience I have ever had, and I wouldn't want to have anyone suffer the same fate dealing with this sub par vendor
Click Here to see more reviews about: NFL Equipment Bag
San Francisco 49ers duffle is great for a weekend trip or sports practice to hold your essentials
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